Quality Manager - Transit & Infrastructure

New York City, NY

Full Time

Large Specialty Projects

Manager/Supervisor

About E-J
The E-J Group is active in all facets of electrical contracting, bringing experience, expertise, and a national reputation to projects that range in size up to more than $300 million. With over 4,000 employees across 31 offices, E-J delivers full-service electrical solutions for rail systems, transit facilities, office buildings, hospitals, power, renewable energy, clean energy, co-generation facilities, roadway and outdoor specialty work, airports, industrial facilities, data centers, chip plants, universities, sports stadiums, extra high voltage distribution, utility, and gas infrastructure. At E-J, three generations of family expertise have built an organization that combines practical knowledge with modern technological innovation, providing rapid and efficient solutions for today’s lighting, power, energy, and communication needs. E-J has over a 125-year reputation for integrity, quality, and exceptional service in the electrical field. To learn more, visit www.ej1899.com.

Title/Role: Quality Manager
Division: Large Specialty Projects
Location: New York, NY
Reporting to: VP – Division Manager

Position Description:
We are seeking an experienced and detail-oriented Quality Manager to oversee quality management for complex transit and infrastructure projects, including NYCT and MTA work.
The Quality Manager is responsible for developing, implementing, and maintaining project-specific Quality Management Plans in accordance with contract requirements. This role ensures that all construction activities comply with contractual specifications, regulatory standards, and E-J’s internal quality procedures.
The ideal candidate will operate independently from production operations, maintain strict document control, oversee inspection and testing programs, and lead nonconformance and corrective action processes. This position plays a critical role in protecting project integrity, supporting audit readiness, and ensuring first-time quality performance.

Key Responsibilities:

Develop, implement, and maintain project-specific Quality Management Plans and Quality Work Plans
Ensure compliance with NYCT, MTA C&D, ISO 9001, and contract quality requirements
Establish inspection and test plans for all definable features of work
Coordinate and oversee quality control inspectors, quality assurance personnel, and third-party testing laboratories
Maintain calibration control for inspection, measuring, and test equipment
Issue, track, and manage Nonconformance Reports and Corrective Action Requests
Conduct root cause analysis and implement preventive measures to eliminate recurrence
Establish and enforce Contractor Hold Points and coordinate Authority Hold Points
Review and approve submittals from a quality compliance standpoint prior to submission
Ensure material traceability and verification of supplier compliance
Lead internal and external quality audits and ensure audit findings are addressed
Prepare and submit monthly quality reports and maintain daily quality documentation
Provide Just-In-Time quality training for definable features of work
Maintain all quality records, including inspection reports, NCR logs, audit reports, training documentation, and closeout records
Support final acceptance, substantial completion, and turnover documentation

Qualifications:

Current certifications in Quality Management from the American Society of Quality (ASQ) or a certified ISO-9001 Lead auditor preferred
Minimum of 3 to 8 years of quality management experience on heavy civil, transit, rail, or electrical infrastructure projects
Experience with NYCT, MTA, Amtrak, or similar public agency quality programs preferred
Strong knowledge of inspection protocols, material testing, and construction quality systems
Working knowledge of ISO 9001-compliant quality management systems
Proficiency in Microsoft Suite and project management/document control software; E-J utilizes Procore, Emque, Riskcast, Toric, and related platforms
Bachelor’s degree in Engineering, Construction Management, or related field preferred, or equivalent experience
Strong understanding of construction drawings, specifications, and contract documents
Excellent organizational, analytical, and documentation skills
Strong communication skills with the ability to interface with clients, inspectors, subcontractors, and executive leadership
Ability to exercise independent judgment and enforce quality standards

Advantages of Working at E-J:

Leading Electrical Contracting Organization in New York City
Oldest family-owned and operated electrical contractor since 1899
JIB IBEW Local 3 benefits
Job training and mentorship
Rewarding project experience
Medical, dental, vision, and a 401K plan
Paid holidays and vacation
Tuition Reimbursement Program
Team-oriented company culture
History of employment longevity
Convenient and central office locations near public transit

Annual Salary Range: $110k-$130k

The E-J Group is an Equal Employment Opportunity Employer and ensures equal employment opportunity for all persons without discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, marital status, citizenship, or any other characteristic protected by law.

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Quality Manager - Transit & Infrastructure

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